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Courtesy Billing: Making Therapy More Accessible and Affordable

In this article:

  • What is courtesy billing?

  • How Can Courtesy Billing Help Make Therapy More Affordable?

  • How Can Courtesy Billing Make Therapy More Accessible?

  • A Partnership That Makes Things Even Easier

  • Check your benefits


Access to mental health support has always been a challenge for many people. According to the National Institute of Mental Health (NIMH), around 1 in 5 adults in the US experience some form of mental illness every year (1). Despite this staggering statistic, it is estimated that nearly a third of US adults who need mental health care don't get the help they need. Cost has always been a significant barrier to accessing mental health care (2). However, thanks to courtesy billing, therapy is becoming more affordable and accessible than ever before.

What is Courtesy Billing?

When you hear the term courtesy billing, it means that your therapist will file your insurance claim on your behalf. With courtesy billing, you pay the therapist directly for the services provided. This payment usually gets processed on the same day as your appointment or it could be at the end of the week. Your therapist will then file the claim, and your insurance company sends the reimbursement directly to you. 

This means you won't have to deal with the hassle of filing claims or worrying about how to pay for your sessions up-front.

How Can Courtesy Billing Help Make Therapy More Affordable?

Courtesy billing eliminates many barriers preventing people from seeking mental health care. For one, it removes the financial burden of paying for therapy upfront. You can get the help you need without worrying about how to pay your therapist. Instead of shying away from getting help, people can now see that therapy is possible for them. 

This can lead to more people seeking support to manage their mental health.

How Can Courtesy Billing Make Therapy More Accessible?


Courtesy billing also makes therapy more accessible by streamlining the insurance process. Many people find dealing with insurance companies challenging and confusing. It's unclear what services are covered or how to file a claim. This is where courtesy billing comes in. Your therapist will handle the filing of claims for you, freeing up your time to focus on your mental health. Additionally, because the therapist files the claim, you can get a quicker reimbursement, so you won't have to wait to get your money back.

A Partnership That Makes Things Even Easier

At our therapy practice, we have partnered with Mentaya, a company that makes the courtesy billing process even more comfortable. With Mentaya, we can look up your insurance benefits before your first appointment, so you'll know what to expect regarding costs. Knowing that you can afford to start therapy gives you peace of mind. 

Mentaya also makes filing your claims easy and getting your money back quickly. We’ll handle most of the hassle so you don’t have to. By partnering with Mentaya, we're making therapy affordable and accessible.

Therapy can be transformative but hasn't always been accessible to everyone. Courtesy billing is changing that. By paying your therapist directly and having them file the claim for you, therapy is becoming more affordable and accessible than ever before. 

Our partnership with Mentaya makes the process even more comfortable and faster, so you can concentrate on your healing journey. Whether you're dealing with anxiety, depression, or any other mental illness, know that therapy is within reach. With courtesy billing, you can get the support you need to improve your mental health and well-being.

Check your benefits

Use this tool below to see if you qualify for reimbursement for my services.

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Are you a mental health therapist?

If you’re a mental health therapist looking for ways to make your treatment more affordable to others, we highly recommend partnering with Mentaya. Mentaya has helped us tremendously with reducing our administrative load, and helping our clients with an easy-to-use system to reduce their financial stress. Follow this link to try Mentaya for free for 30 days!


References:

  1. https://www.nami.org/nami/media/nami-media/infographics/generalmhfacts.pdf 

  2. Xu WY, Song C, Li Y, Retchin SM. Cost-Sharing Disparities for Out-of-Network Care for Adults With Behavioral Health Conditions. JAMA Netw Open. 2019;2(11):e1914554. doi:10.1001/jamanetworkopen.2019.14554 https://jamanetwork.com/journals/jamanetworkopen/article-abstract/2753980